Privacy Policy

At One Way Attire, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information when you visit our website, place an order, or interact with us in any way.

1. Information We Collect

When you browse our site or make a purchase, we may collect the following information:

Your name
Contact information (email address, phone number, shipping address)
Payment details (processed securely via Stripe)
Order history and purchase preferences
IP address, browser type, device type, and usage data

We may also collect information when you contact customer support, subscribe to marketing emails, or engage with us on social media.

2. How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Communicate with you about your order, returns, or customer service queries
Send occasional updates or marketing emails (only if you opt in)
Improve our website, products, and customer experience
Detect and prevent fraud or misuse of our services

3. Legal Basis for Processing

In accordance with UK GDPR, we process your data under the following lawful bases:

Contractual obligation – to process and deliver your orders
Consent – for marketing communications and cookies (where applicable)
Legitimate interest – to improve services and protect against fraud

4. Shopify & Stripe

Our website is hosted on Shopify, which provides the e-commerce platform for our store. Your data is stored securely through Shopify’s data storage and databases, protected by industry-standard encryption.

Payments are processed via Stripe, a trusted third-party payment gateway. Your payment information is encrypted and handled in accordance with PCI-DSS compliance. We do not store your full payment details on our servers.

For more information:

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted service providers when necessary to:

Fulfil your order (e.g. delivery partners)
Operate our business (e.g. Shopify, Stripe, analytics platforms)
Comply with legal obligations

All third-party providers are required to protect your data and only use it in accordance with our instructions.

6. International Data Transfers

Some of our service providers, including Shopify and Stripe, may store or process your data outside the UK or the European Economic Area. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your personal information.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including legal, tax, or accounting requirements. When no longer needed, your data will be securely deleted or anonymised.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyse website traffic. By using our site, you consent to our use of cookies, unless you choose to disable them in your browser settings.

You can manage cookie preferences in your browser at any time. Please note that disabling cookies may affect site functionality.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal data
Withdraw consent at any time (e.g. unsubscribe from marketing)
Object to or restrict certain types of data processing
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
📧 onewayattire@outlook.com

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect or store personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If significant changes are made, we will notify you by email (if applicable) or through a site notice.

📅 Last updated: 4th July 2025