Frequently asked questions

In case you missed anything and had some more questions.

How much is delivery?

Standard UK Delivery: £3.99 (3–5 working days) Express UK Delivery: £6.99 (1–2 working days) Free Delivery: Automatically applied on UK orders over £100

Do you offer international shipping?

Yes, we do. Delivery costs and times vary depending on your location and will be calculated at checkout. Please allow extra time for customs clearance.

Can I return my order?

Yes. Items can be returned within 14 days of delivery, as long as: The tags are still attached The item is unworn and in original condition To request a return, please email us at onewayattire@outlook.com or use the Contact Us form.

Do I have to pay for return shipping?

Yes, return shipping is your responsibility unless the item is damaged or faulty.

What payment methods do you accept?

We accept all major credit and debit cards via Stripe, securely processed through our Shopify checkout system.

Can I cancel or change my order after placing it?

If your order hasn’t been shipped yet, we may be able to cancel or amend it. Please contact us as soon as possible at onewayattire@outlook.com.

How do I contact you?

You can get in touch with us by using the Contact Us form on our website or by emailing onewayattire@outlook.com.